PROVIDES ALL THE COMPONENTS TO DELIVER A SUPERIOR SERVICE IN TERMS OF DIPLOMACY, PROTOCOL CONSULTANCY,
FOREIGN DELEGATION MANAGEMENT,
SECURITY AND MOBILITY COORDINATORS,
LIAISON OFFICERS AND HOSPITALITY
These competencies are intertwined and dealt with as an entity in order to evade mishaps, stress or even diplomatic incidents
How to understand and manage multi-cultural situations?
How to perform in the presence of dignitaries?
How to elaborate a high-level seating plan?
How to handle media representatives and enhance your image?
How to respect the event timing?
How to deal with mobility and security?
How to efficiently coordinate high-level diplomats?
How to coordinate Foreign Delegation Management services?
How to anticipate possible challenges with flexible and optimal solutions in all circumstances?
Senior Protocol Advisor
A well renowned expert in the field of national and international protocol, he collaborates closely with the royal family protocol services, the Ministry of Foreign Affairs, Ministry of the Interior, NATO, European Commission, European Council, and other diplomatic missions. Sam masters the scenography for high-level events.
He was involved in the general coordination and protocol management of more than 70 events held during the Belgian Presidency of the European Union which took place in 2001, 2010 and 2024. This entailed high level international meetings, accompanying Heads of State on behalf of the European Development Days, ASEM, NATO as well as business leaders.
In 2024, he has been member as special advisor of the Belgian National Committee in charge of the visit of H.H. Pope Francis to Belgium.
Sam is a gentleman with an abundance of practical experience which is essential as he supervises and coaches the projects managed by his team. His experience gained in organising European summits and international conferences has led him to become a respected expert in this domain. The homogeneous combination he establishes between protocol respect, press management and security constraints is a priority to a VIP’s image and has made him a benchmark in the industry.
Protocol Adviser & Coordinator
Bena is a people person skilled in cross-cultural awareness, diplomacy, international etiquette, relations/protocol. Living in Belgium for over 25 years, Bena is bilingual with a broad working knowledge of the EU institutions and its functions.
A long career in the airline industry has given Bena an appreciation of different cultures and the opportunity to work in an international environment.
In recent years her diplomatic approach which include strong organisational and communication skills have seen her act as an interface between organisers and heads of foreign delegations in her role as a VIP Manager and Coordinator for Our Ocean Conference 2017 in Malta.
Bena has had the privilege of supporting delegates and providing training for liaison officers and conference assistants at high-level international conferences, attended by EU leaders and ministers from Member States. Her remit has covered: EU-ASEM Summit 2010, Committee of the Regions 2018/2019, European Development Days 2013/2018/2019, European Universities Initiative 2019 and Ministry of Foreign Affairs.
Since 2017, on an annual basis Bena has been invited by Brussels Expo to perform protocol services for the Global Seafood Exposition.
Bena’s friendly and open attitude, professionalism and proven ability to work flexibly, collaboratively and under pressure with a range of colleagues and stakeholders have earnt her reputation for excellence in the field.
A member of ISPD, an academic institution and consultancy in International Protocol, Soft Diplomacy, Business Protocol, Etiquette, Official Events, Cross Cultural Intelligence, Strategic Communication and Corporate Diplomacy.
The European School of Protocol (Europrotocol) and The British School of Protocol Advanced International Business & Diplomatic Protocol Certification.
Senior Security Advisor
Christophe Samyn, the Managing Director of OPSMAN, has been active in the field of risk management for the security of people and property since 1997.
Having created and developed a number of security management plans in such diverse sectors as:
Luxury hotels
High-risk and extreme-risk industries
The physical protection of endangered persons and high-risk events
Christophe has been involved in several High-Level events such as the ASEM summit, the Belgian European Presidencies (2001 and 2010). He has also been in charge of the coordination for VVIPS Official visits on behalf of various embassies such as of Israël, Russia, United Kingdom, United States of America and United Nations.
Christophe has been active in Belgium, France and Switzerland since 2012, providing support for its clients in defining, creating and implementing key prevention and risk management tools.
Over the last 20 years, we have seen changes in the landscape and spectrum of risks in continental Europe and throughout the world. From a scope of relatively well-known and stable recurrent risks, mainly linked to domestic, urban or organised crime, we have moved towards a much broader and less stable scale of risks related to terrorist acts.
If you are ready to build a trust relationship with us,
we would be more than happy to meet you and hear all about your project and ideas.
